Category Archives: Help Desk Modules

Using our modules, you can delight your customers with an excellent quality tech support.
With our multifunction dashboard, which includes a history of all your interactions with customers, gives you a possibility to filter, sort and prioritize all incoming requests for advice, you can quickly collaborate with other team members and clients, automate workflows, track time, set up automatic responses to frequently asked questions and much more, easily.

Ticket Translator

Ticket Translator

Our Ticket Translator module for Zendesk will enable automated translation of a ticket body text into a language of your choice, translation will appear above the slightly dimmed original text.

Extensions for Ticket Translator:

The module can be extended as follows:

  • - to allow for delivery of ticket-generated eMails along with their translation
  • - to allow for automated translation of conversations in the Live Chat message window

* The both module extensions are available upon request with an extra charge.

delivery within: 3 Days